Payment facility temporarily down
Due to a mistake on the part of Barclays Merchant Services Climbing Frames Etc. is unable to take any orders until probably around Tuesday of next week (8th March 2005). I rang up over a week ago to inform them that I would be switching internet payment provider, only to be told that I didn’t need to let them know as it would be handled by the new and outgoing companies. Guess what ? The girl I spoke to was completely wrong. Now they are sending me out forms to fill in and the carefully planned move has gone to pieces. I’m now left with no way of taking payment over the next 3 or 4 days !
BMS are treating it as an urgent matter, but it’s still nowhere near quick enough. Particularly when the fault is all theirs.